Privacy Policy

Rexkon Tech LLC ("Rexkon," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website at rexkontechservices.com (the "Website") or use our pest control services (the "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By using our Website or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website or Services.

1. Company Information

This Website is owned and operated by:

Rexkon Tech LLC
26244 Bergen Ct
Corona, CA 92883
United States
Phone: +1 (209) 899-9523
Email: Info@rexkontechservices.com

2. Information We Collect

2.1 Information You Provide Directly

When you contact us by phone or email to inquire about or schedule services, we may collect:

• Full name
• Service address and billing address
• Phone number
• Email address
• Property details (such as size, type, and pest concerns)
• Payment information (collected and processed through a secure third-party payment processor)

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on those pages
• Referring website
• Approximate geographic location (city/region level)

2.3 Cookies and Similar Technologies

Our Website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and understand visitor preferences. You may set your browser to refuse cookies; however, some parts of the Website may not function properly if cookies are disabled.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our pest control services
• To schedule and perform service appointments
• To process payments and issue invoices or receipts
• To respond to inquiries, requests, and customer service issues
• To send service reminders, follow-up communications, and important account updates
• To improve our Website, marketing, and services
• To comply with applicable federal, state, and local legal, regulatory, and tax obligations
• To prevent fraud, secure our systems, and enforce our terms

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party vendors who perform services on our behalf, such as payment processing, IT hosting, accounting, scheduling software, and email communication. These providers are contractually required to protect your information and use it only for the purposes for which it was disclosed.

4.2 Legal Compliance

We may disclose information when required by law, subpoena, court order, or governmental request, or when necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, customer information may be transferred as part of that transaction. We will notify affected customers of any such change.

5. Payment Information

Payment card information is processed exclusively through PCI-DSS compliant third-party payment processors. We do not store full credit card numbers, CVV codes, or full bank account numbers on our own systems. Any payment-related data we retain is limited to transaction records (such as date, amount, and last four digits of the card) for accounting and customer service purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Service records and financial records may be retained for the period required under applicable federal and state law.

8. Your Rights and Choices

Depending on your state of residence, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: Opt out of marketing communications at any time by contacting us or following the unsubscribe link in any marketing email.

To exercise any of these rights, please contact us at Info@rexkontechservices.com or +1 (209) 899-9523.

8.1 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information.

8.2 Other State Privacy Laws

Residents of Virginia, Colorado, Connecticut, Utah, and other states with consumer privacy laws may have similar rights. We honor verified requests from residents of all US states in accordance with applicable law.

9. Children's Privacy

Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Do Not Track Signals

Our Website does not currently respond to "Do Not Track" browser signals, as no industry standard has been finalized.

12. International Users

Our Services are intended for customers located in the United States. If you access our Website from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will indicate the change by updating this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Rexkon Tech LLC
26244 Bergen Ct
Corona, CA 92883
Phone: +1 (209) 899-9523
Email: Info@rexkontechservices.com